Swanbridge Veterinary Hospital at Tranby Lane in North Ferriby, England

Opening hours Closed now

Today: 09:00 am — 07:00 pm

Reviews about Swanbridge Veterinary Hospital

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  Polite, efficient, kind and relatively professional staff. I used this practice having been let down by Ashby Road vets who decided to discharge my rabbit despite her continuing to lose weight, not eating her caecotrophs, being unable to close her eyelids and being relatively inactive. When I looked at the meds that she was discharged with, I did not know if the Lubrithal was OK for a rabbit (the referral vet who performed her surgery had prescribed Lacri-Lube) and how long she should stay on Sulfatrim for. I e-mailed the Ashby Road vet, but she did not reply. I e-mailed the referral vet who, thankfully, provided a prompt reply and advised, 'Sulfatrim for 2 weeks and we will re-evaluate at that point'. I, therefore, had to find a vet practice that was willing to provide my rabbit with the rest of her required post surgery care, which was Swanbridge. During her first appointment, the vet stopped her Sulfatrim without consulting the referral vet (it must be said that Ashby Road staff repeatedly failed to provide the rabbit's clinical records). Six days later the rabbit was admitted for GI Stasis treatment and was discharged without Metoclopramide. She did not eat at home and was re-admitted during out of hours. The vet was polite- I was worried that she would be annoyed at me for 'phoning out of hours for a rabbit, but the staff at Swanbridge do not appear to possess the, 'if it's not a dog or a cat don't bother me with it' attitude, so common elsewhere. Thankfully, unlike many vets, she knew how to treat GI Stasis and they had the necessary drugs in stock. She also 'phoned me to check the medication that had been prescribed by the Ashby Road vet. One of the vets even kindly took the time to e-mail me. They messed up an insurance claim which they failed to rectify. Whilst not perfect (although they did have to take over the care of a post bilateral bulla osteotomy rabbit with TMJ arthritis and bilateral facial paralysis, without the clinical records- not an ideal situation), I have found Swanbridge to be relatively well managed and the staff to be far better and a whole lot nicer than staff at other vet practices in the area; my rabbit has never had to wait in a room with badly behaved dogs and they stock Filavac.
  by Grimsby unfortunately

  June 05, 2017

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About Swanbridge Veterinary Hospital in North Ferriby